Beauty Suisse is dedicated to your total satisfaction.
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840 SW 81st Ave, 4th floor
North Lauderdale, FL 33068
Orders are processed within 7-10 business days of order placement and are shipped with UPS, FedEx, or USPS. International orders ship via UPS Worldwide Expedited. For orders containing Zona Plus devices, tracking numbers are sent via email after shipment.
If the customer refuses delivery, Beauty Suisse reserves the right to deduct return shipping fees and/or customs and duty charges, as well as an 8% restocking fee from any refund due. Multiple shipping attempts from Beauty Suisse may incur additional shipping fees.
Florida Sales Tax Charges
For orders shipped to addresses within Florida, a 6% (or other applicable) sales tax will be applied. All other US based orders are shipped without Beauty Suisse collecting sales tax. International orders may require duties to be paid in your country for importation. The currency conversion feature should be used as a reference to convert United States dollars to your local currency. Please be advised that your purchase is charged in United States dollars and your credit card company may charge you a small fee for converting currency.
International Orders – Customs/Duty Charges and Currency Conversion
Orders shipped internationally may require duties or additional fees to be paid in your country for importation. Please note these fees are assessed as part of the import process and are not charges from Beauty Suisse.
International Shipping Notice
When placing an order for delivery outside the USA, please be aware that the international shipping charge that appears in your Order Summary DOES NOT include Local Taxes, VAT and/or Duty that is assessed in the country your order will be delivered to. Such Local Taxes, VAT and/or Duty will be collected AT THE TIME OF DELIVERY.
If the package is refused by the customer, Beauty Suisse reserves the right to deduct from any refund that is due all return shipping fees and applicable Taxes, Customs and Duties.
By placing an order for delivery outside the USA, you agree to the foregoing terms and to pay all Local Taxes, VAT and/or Duty at the time of delivery.
The currency conversion feature should be used as a reference to convert United States dollars to your local currency. Please be advised that your purchase is charged in United States dollars and your credit card company may charge you a small fee for converting currency.
with Beauty Suisse. Shipping fees on orders placed and shipped are non-refundable.
If you purchased your Lova|Skin directly from Beauty Suisse, we offer a 30-day return policy through our money back guarantee. Returns cannot be made without a Return Merchandise Authorization number (RMA). Prior to returning, please call us at 800-316-1060. to speak with an experienced customer support representative, and our support representatives will issue a unique RMA number and provide instructions on how to return devices. Our customer support hours are 24 hours a day, 7 days a week.
Refunds for devices do not include return shipping fees, expedited shipping charges, and/or international shipping charges.
Placing an Order
- Pricing Information; Availability
Beauty Suisse cannot confirm the price or availability of an item until after your order is placed. Pricing or availability errors may occur on our website. The receipt of an order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product. Beauty Suisse reserves the right to cancel any orders containing pricing or availability errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from us. Beauty Suisse may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Pricing for products may be different on our website from prices available in other marketing materials or media.
- Order Acceptance and Billing
By placing an order, you represent and warrant that you have the right to use any credit card or other means of payment that you provide to Beauty Suisse. All billing information you provide to us must be truthful and accurate. Providing any untruthful or inaccurate information is a breach of these Terms and Conditions and may result in cancellation of your order. Prior to accepting an order, we may also request additional information from you. Verification of information may be required prior to the acknowledgment or completion of any purchase. We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge. We will attempt to contact you if all or any portion of your order is canceled or if additional information is required to accept your order. Beauty Suisse may request a pre-authorization for some orders placed online with a credit or debit card. This pre-authorization will not be billed to you; however, your card issuer may hold this amount for a short period. Your card issuer determines the length of time the pre-authorization is held. We do this to ensure that the card details are still valid and that you have sufficient funds to complete the transaction.
By confirming your purchase at the end of the checkout process, you agree to accept and pay for the products ordered, as well as all shipping and handling charges and applicable taxes.
Beauty Suisse reserves the right, including without prior notice, to limit the quantity of items purchased per person, per household, or per order for any reason. We will attempt to notify you should such limits be applied. Beauty Suisse also reserves the right, at our sole discretion, to prohibit sales to dealers or resellers. For purposes of these Terms and Conditions, “reselling” will be defined as purchasing or intending to purchase any product(s) from Beauty Suisse for the purpose of engaging in a commercial sale of the same product(s) to a third party.
- Promotional Codes/Coupons
Promotional codes and coupons are limited in nature and may expire or be discontinued with or without notice. Promotional codes and coupons are void where prohibited by law. Promotional codes and coupons may not be copied, sold, or otherwise transferred. They are not redeemable for cash and are subject to cancellation or change at any time for any reason without notice. We reserve the right in our discretion to impose conditions on the offering of any promotional code or coupon.
These terms and conditions and any agreement covering the purchase and sale of Beauty Suisse, Inc. products with any customer and/or user, and the interpretation of its terms (collectively, “Agreement”), shall be governed by and construed in accordance with the laws of the State of Florida applicable to agreements negotiated, executed and performed wholly and solely within the State of Florida. The parties agree that the State of Florida’s conflicts of laws rules shall not apply to this Agreement or any transaction performed by or under this Agreement. All sales are made Point of Sales North Lauderdale, FL and sold FOB North Lauderdale.
Jurisdiction and Venue
All customers and/or users of Zona Plus products (collectively with Beauty Suisse, “parties”) irrevocably submit and consent to the sole and exclusive jurisdiction and venue of the Florida state courts in and for Broward County, Florida, U.S.A. and the Federal Courts in and for the Southern District of Florida, U.S.A. The parties agree not to raise the defense of forum non-convenience.